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Solicitors: Clinical negligence

During the case

    Where does the money get sent to?

    Funds will be paid directly to the solicitor’s client account to clear any approved outstanding invoices.

    Drawdown requests can be made through the online portal which, once submitted will send an email to your client requiring their confirmation that Novitas can release funds to you. Once approved, Novitas will aim to send funds to the firm's client account within 48 hours.

    What happens if the client changes solicitor?

    As the solicitor firm gives certain undertakings to Novitas, any new firm would also have to be approved, otherwise this is a breach of the loan agreement and the loan will need to be repaid immediately.

    What happens if the customer decides not to continue with the claim whilst on funding?

    The solicitor firm must notify the insurer and Novitas immediately and a claim will be made on the policy. The client may be liable to repay the amount already drawn down depending on the reason for the case stopping, for example, in the case of customer fraud or cancelling without a valid reason

    Can Novitas stop funding during the case?

    Yes, there are circumstances which may mean we stop any further drawdowns from the loan, including: 

    • disclosure of subsequent material facts that adversely affect the case
    • solicitor coming off the record
    • solicitor not meeting the undertakings in the Global Terms agreement
    • client behaviour that causes concern about the performance of the loan and its recoverability.