Help & support
We're here to help
Find the answers to our most commonly asked questions here. Or, you can call us on 0333 321 6070.
Assistance available for clients requiring additional support
If you would like any of the following services please contact us on 0333 321 6070 or enquiries@novitasloans.co.uk.
- Large text documentation
- An explanation of documentation
- Translation service
- A list of charities which can help clients in need
- Third party authorisation
If there are any other parts of our website which you cannot access, please let us know at enquiries@novitasloans.co.uk.
Still have questions?
If you can't find the answer you're looking for and would like to talk to us, please give us a call.
0333 321 6070
0333 321 6070Other contact details
If you'd like to write to us, give any feedback or make a complaint, please use these details:
Write to us:
Novitas Loans
Wimbledon Bridge House
1 Hartfield Road
London
SW19 3RU
Complaints and feedback
We strive to provide the best service to our customers, so if you have feedback or a complaint we want to hear it.