Help & support

We're here to help

Find the answers to our most commonly asked questions here.

Still have questions?

If you can't find the answer you're looking for and would like to talk to us, please give us a call.

If you'd like to write to us, give any feedback or make a complaint, please use these details:

You can get in touch via email at:

Novitas Loans
Wimbledon Bridge House
1 Hartfield Road
London
SW19 3RU

We strive to provide the best service to our customers, so if you have feedback or a complaint we want to hear it.